Thursday, November 14, 2019
Transport Canada - Aviation Safety Letter Regulations and You Issue 2/2010

Regulations and You Issue 2/2010

Flight 2015—Letting Our Collective Ideas Take Flight

by Richard Berg, Senior Risk Assessment Advisor, Policy and Regulatory Services, Civil Aviation, Transport Canada

This is a follow-up to an article published in Aviation Safety Letter (ASL) 4/2009 on the development of Transport Canada Civil Aviation’s (TCCA) strategic framework, Flight 2015. That article, titled “Transport Canada Civil Aviation Kicks Off the Development of a New Strategic Plan,” provided an overview of Transport Canada’s six-step strategic plan. TCCA is well into the planning process for its new strategic plan, Flight 2015, which will be underpinned by the important philosophy of continuous improvement.

Feedback from employees and industry representatives over the past few months has allowed us to learn much about the Civil Aviation Directorate, and indeed about its stakeholders—both internal and external. The insights we’ve gained from our consultations are helping us focus the Directorate’s next strategic plan on some key areas to ultimately deliver an effective aviation safety regulatory program to Canadians.

This next plan will represent a collage of ideas from our employees, aviation industry executives, special-interest groups, and other government officials. The general philosophy of this initiative has been to:

  1. Ask questions to gain a multitude of perspectives from stakeholders;

  2. Gather feedback from stakeholders to find out how Civil Aviation should proceed and gain knowledge; and

  3. Use that knowledge effectively.

Here are some of the questions that were asked:

  1. For TCCA to be accountable and achieve its mission, what must TCCA focus on?

  2. How should TCCA sustain its ability to change and keep improving?

  3. To satisfy stakeholders, which operational processes must TCCA excel at?

  4. How will TCCA sustain its ability to change and improve?1

TCCA management created the Strategic Planning Committee to provide a framework for informed decision-making. This committee, which comprises representatives from all TCCA branches at Headquarters and in the Regions, sorted and prioritized information gathered to align initiatives with Transport Canada’s mandate and other government priorities. This exercise helped formulate TCCA’s new platform for change: Flight 2015. The strategic framework will:

  1. reflect TCCA’s vision—what it wants to achieve;

  2. provide a platform for necessary skills, incentives and resources; and

  3. support an action plan to efficiently co-ordinate TCCA’s activities.

The committee is now in the final stages of determining the necessary steps for implementing the strategy and measuring and controlling its performance. It has consulted with Civil Aviation employees across the country to identify and develop performance measurements, controls, data sources, and targets so TCCA can demonstrate its accountability to Canadians and the travelling public.

Flight 2015 is expected to generate an organizational synergy to make air transportation safer and improve TCCA’s Aviation Safety Program. Watch for updates in future issues of the ASL and on Transport Canada’s Web site as everyone’s ideas take flight with the upcoming launch of the next strategic direction.

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Questions were derived from the Balanced Scorecard by Robert S Kaplan and David P Norton, Harvard Business School Press, 1996

Invest a few minutes into your safe return home this summer... reviewing your fuel requirements in Section RAC 3.13 of the Transport Canada Aeronautical Information Manual (TC AIM).